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  We pride ourselves on giving each and every customer the high level of service we expect ourselves. That being said, we do not use a call center to answer our telephones, nor do we provide a selection of generic answers from a database. We understand that each customer and their issues, concerns, or questions deserve a unique response. Please understand that we are a small business and we may not be able to answer the telephone immediately, but we will certainly return your telephone call as soon as possible. Email is our preferred method of communication, and we are typically able to answer them with greater efficiency.

Customer Service Hours: 10 a.m. - 5 p.m. EST
(Monday - Friday)

Email (Preferred Method)
: support@onegrill.com

Telephone: 513-360-8410
*Please feel free to call anytime; your message will be returned as soon as possible.
In your message please provide the following:

Telephone number

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